Customer Care

We are here to help.

For questions about a collection, product details, or an order, use our contact form. Include your order number when your question relates to a purchase.

Product information

Review the product page for the available options, dimensions, materials, and care information. If a detail is missing, contact us before ordering so we can help you make an informed choice.

Delivery questions

For questions about delivery availability or an existing shipment, contact us with the item name or your order number.

Returns and order support

For help with an item you received, a return question, or an order change, please contact us with your order number and a description of the issue. We will review your request and help with the next step.

The first collection

We are preparing the first BRICKFORD Collections release. Join the email list for collection announcements and availability updates.